Frequently Asked Questions

Here is a list of Synth School's most frequently asked questions.

If you can't find what you are looking for try searching our forums.

If you still cannot find it, contact us and we will do our best to help!

 

Q: Do i need to buy any kind of software to join the courses?

A: On the beginner courses you don't need to buy any software. We provide you with plug-ins we made, or links to free software. The more advanced courses usually require some sort of software, depending on the course.

 

Q: I can't log into the website, and i can't retrieve my password or user-name

A: You can use the following pages for password recovery or username recovery, if you still can't recover those, contact us and we will recover your user-name

 

Q: I don't know how to access the webseminar/conference

A: The link is located in your course page, just below the course description. Look for the words "Live Lesson".

 

Q: What happens if im not happy with the courses?

A: If you have attended the first two lessons of the course and are not happy with our service, we will issue a full refund! If you have attended 3 or more lessons then we will charge for the lessons you took before deciding to quit.

 

Q: I have to leave this semester in short notice. Can i take the next semester with no extra charge?

A: Yes you may. However we are constantly reforming our courses, if you delay the next semester too long, changes in the course system may prevent that. If such a case occurs you will still have access to all of the videos in the course from the archives.